Boarding Up Insurance Claims in Croydon

Dealing with property damage is stressful enough, but navigating the subsequent insurance claim can feel overwhelming. A common question we hear from our customers across Croydon is: “Is the cost of emergency boarding up covered by my insurance?” In most cases, the answer is yes. This page explains how our professional boarding up service aligns with the requirements of insurance companies and how we help make your claim process smoother.

At Boarding Up Croydon, we have extensive experience working with residential and commercial property owners who are making insurance claims. Our processes and documentation are designed to meet the standards of all major UK insurers.

If you need to secure your property as part of an insurance claim, call us for an approved service. Our team is available 24/7 on 020 8016 9477.

Understanding Your Insurance Policy

Most home and business insurance policies include a clause that requires you to take ‘reasonable steps’ to prevent further loss or damage after an incident. This is often referred to as the ‘duty to mitigate loss’.

Getting professional emergency boarding up after a burglary, storm, or fire is a perfect example of taking a reasonable step. By securing the property, you are preventing potential further losses from theft, vandalism, or weather damage. Therefore, the cost of our emergency service is almost always considered a valid part of your overall claim.

Key Steps in the Insurance Claim Process

  1. Ensure Safety & Call the Police (If Necessary): If there has been a crime, your first call should be to the police to get a crime reference number. This is essential for your claim.
  2. Call Us for Emergency Boarding: Your next call should be to us. We will come to your Croydon property at any time, day or night, to secure the building. This immediate action is crucial for your insurance claim.
  3. Notify Your Insurance Company: You should then notify your insurer about the incident as soon as is reasonably possible. Inform them that you have already taken steps to secure the property to prevent further damage.
  4. Submit Our Invoice: Your insurer will require proof of the work done and the cost. We provide a full, detailed invoice that clearly outlines the emergency services performed. This is the key document you will need from us.

How Our Service Helps Your Insurance Claim

Choosing a professional, reputable company like Boarding Up Croydon can significantly help your claim.

We Provide Professional, Insurance-Approved Documentation

Insurers need clear, professional paperwork. A handwritten note from an odd-job man will not suffice. We provide a proper, itemised VAT invoice that includes:

  • Our company name, address, and contact details.
  • The date and time of the emergency service.
  • The address of your Croydon property.
  • A clear description of the work carried out (e.g., “Emergency boarding to secure one ground-floor uPVC window after burglary”).
  • A full breakdown of the costs for materials and labour.

This professional documentation makes it easy for the loss adjuster to process the cost as part of your claim.

We Help You Mitigate Further Loss

Insurance companies will look to see that you acted responsibly. By calling us immediately, you demonstrate this. For example:

  • After a fire: Our roof boarding prevents rain from destroying the interior of the property, a huge potential cost saving for the insurer.
  • After a burglary: Our door and window boarding prevents a second break-in, which the insurer would also be liable for.

We Are Experienced in Dealing with Loss Adjusters

In some cases, a loss adjuster appointed by the insurance company may wish to ask questions about the work undertaken. We are happy to provide information and confirm the details of our attendance, ensuring the process remains transparent and straightforward.

Covering All Insured Events

Our insurance boarding services are suitable for claims related to:

  • Theft and Burglary
  • Vandalism and Malicious Damage
  • Storm, Wind, and Flood Damage
  • Fire and Smoke Damage
  • Impact Damage (e.g., from a vehicle or fallen tree)

We provide emergency security for all types of properties, including private residences, rental properties, and commercial buildings across Croydon and the surrounding areas.

Navigating an insurance claim can be complex, but the initial step of securing your property doesn’t have to be. Let us provide the fast, professional service you need, with the clear documentation your insurer requires.

For an insurance-approved emergency boarding service in Croydon, call us 24/7 on 020 8016 9477.